Tourism

We offer training for two professions in the travel and tourism industry:

  • Tourism and leisure agent (three year full qualification)
  • Travel agent (three year full qualification)

The various topics that trainee travel agents learn in our test company "Vital Global GmbH" include planning travel routes and itinerary or evaluating hotels. The business operates as part of the German and international virtual business  network.

The increasing importance of the internet for travel bookings has made work in the backoffice imperative for travel agents. The course therefore focusses on those tasks.

Our inhouse travel agency "weltweit" additionally gives trainees the opportunity to practice customer service over the counter. Clients can put together complete tours, view catalogues and get price comparisons. Once finalised, bookings are carried out by a co-operating travel agent in Trier. Our travel agent buys a contingent from the national rail company Deutsche Bahn, which means we are able to offer rail tickets on location to the participants as a special service. The wholesale discount is passed on to the individual customer respectively.

Tourism and Leisure Agents advise and inform customers about touristic services, attractions and offers. They organise events and realise marketing concepts to promote regional tourism. In an extra curriculum project our trainees produced a guide to accessible tours in the Eifel.